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GreenThumb

IT Support Technician, 01/2014 to 01/2018.

In this role I provided technical support using a ticketing system and wrote reports using Microsoft Access, daily for analysis of customer databases. I used SQL daily and made a SQL query that became used company-wide. I created multiple Power BI dashboards.

The Boardroom Climbing

Climbing Instructor, 01/2018 to 10/2020

In this role I looked after the health and safety of customers and dealt with the till system when working on reception. I taught classes with groups of children, adults and vulnerable adults where I needed to be alert and focused at all times to ensure everyone's safety.

RK Gas Safe

Plumbing and Gas Engineer Trainee, 10/2020 to 02/2021

In this role I serviced boilers, worked with power tools, fitted bathrooms and boilers, bricked up walls after fitting pipework and welding of copper pipes

Barry Bennett

Software Instructor, 04/2021 to 07/2021

Tailored each session to the needs of each individual, which means I had to be adaptable, think on my feet and be able to troubleshoot any problems that may arise during the sessions. Achieved 100% positive feedback rate, and many students specifically choose me for the rest of their lessons.

The Depot Climbing

Climbing Coach, 07/2021 to 03/2024

I taught climbing techniques and safety to groups as young as 2 years of age through to adults I worked with some who have gone on to the GB climbing team, I also taught development of climbing strategies to excel in competition. As a senior instructor, I have also helped many coworkers to better plan and execute their sessions

BNY Mellon

Analyst, 12/2022 to 02/2023

Daily use of Xceptor software to analyse, manipulate and re-format data for business needs. Developed VBA tools to contribute towards a physical bond reconciliation and presented results to stakeholders in meetings. Documented process flows and developed requirements for functional improvements. Liaised with stakeholders to verify technology alignment, recommending solutions against project specifications.

Creative Coders

Junior Developer, 06/2023 to 10/2023

Daily use of JavaScript, HTML, CSS and React. Following agile methodology using Jira. Working collaboratively with other developers and the design team.